Question number one. One of the critical functions of 90 business analysts is to mitigate risk. Can you describe how risk differs from a business issue? This is a technical question which the interviewer is using to see if the difference between two similar tasks common to this role.

第一 个问题，90个业务分析师的关键职能之一是降低风险。您能否描述一下风险与业务问题有何不同？这是一个技术问题，面试官用它来了解该角色常见的两个类似任务之间的差异。

When ask a question comparing different items, you should answer by first describing each item, and discussing the differences between them. You may want to provide some examples of how you use these concepts, and processes for technologies to perform your job. Here's an answer example from our website. I define risk as either a problem or event that may occur during a project and would have a negative impact on the outcome of the project. When encountering a risk, I try to quantify it in terms of the percentage of probability that it will occur and the impact it would have on the project.

当问一个比较不同项目的问题时，你应该首先描述每个项目，讨论它们之间的差异。您可能希望提供一些示例，说明如何使用这些概念和技术流程来执行您的工作。下面是我们网站上的一个答案示例。我将风险定义为在项目期间可能发生并对项目结果产生负面影响的问题或事件。当遇到风险时，我试图根据它发生的概率百分比和它对项目的影响来量化它。

An issue is something that needs be addressed to move forward with the project. Issues can be known in advance or can be uncovered as a project or analysis progresses. An example, this is the impact to propose legislation related to a product or service the company is planning to launch. The legislation is the issue while ignoring it is a risk. Question number 21 of our divisions has the seasonal e-commerce business that sells a limited number of items. What are some issues you anticipate with the revenue streams? As an IT business analyst, you need to be able to speak future issues and create solutions for your clients. The situational question will provide the interviewer with some insight as to how you tackle common business problems that may arise in the organization.

问题是指需要解决才能推进项目的问题。问题可以提前知道，也可以随着项目或分析的进展而发现。例如，这是提出与公司计划推出的产品或服务相关的立法的影响。立法是问题所在，而忽视它则是一种风险。我们部门的第21个问题是销售有限数量商品的季节性电子商务业务。您预计收入流会出现哪些问题？作为一名IT业务分析师，您需要能够谈论未来的问题并为您的客户创建解决方案。情景问题将为面试官提供一些关于你如何解决组织中可能出现的常见业务问题的见解。

The biggest issue with the divisions revenue stream is that will, take a severe hit once the season is over. I would meet with the division leadership team to discuss how we can generate revenue outside of the season, but also discuss how to expand the product line with related or complementary products and how to promote these online using the e-commerce site and social media platforms.

该部门收入来源的最大问题是，一旦赛季结束，将会受到严重打击。我将与部门领导团队会面，讨论我们如何在赛季外创造收入，还将讨论如何通过相关或互补产品扩大产品线，以及如何利用电子商务网站和社交媒体平台在线推广这些产品。

Question number three, what is your experience using SQL queries? And can you discuss the different parts of an SQL statement? This is a technical question that seems to understand your knowledge of sequel. As an it business analyst, you do not need advance technical skills, but it helps if you have skills and sequel and relational database technology. Technical questions like this one are best entered directly into the point the interviewer will ask all of questions if they need additional Information. I have, a great deal of experience using sequel, making queries to look at the Information I need for the project I'm working on. An SQL statement is made up of three parts. There's the data definition language, the data manipulation language and the data control language, using these properly results, inappropriate data set.

第三个问题，你使用SQL查询的经验是什么？你能讨论一下SQL语句的不同部分吗？这是一个技术问题，似乎可以理解你对续集的了解。作为一名IT业务分析师，您不需要高级技术技能，但如果您拥有技能以及Sequel和关系数据库技术，则会有所帮助。像这样的技术问题最好直接输入，如果面试官需要额外的信息，他们会问所有的问题。我有大量使用Sequel的经验，通过查询来查看我正在进行的项目所需的信息。SQL语句由三部分组成。有数据定义语言，数据操作语言和数据控制语言，使用这些适当的结果，不适当的数据集。

Question number four, what are the main types of charts and diagrams you use? And why are they important? This is an operational question which seeks to understand how you go about doing your job. It business analysts use several different tools, including charts, diagrams, and other reports. You should be able to demonstrate that you are familiar with these and understand how to use them to communicate with projects, stakeholders. The primary tools I use when communicating with my clients are flow charts. I like these because they provide a visual image of a system which makes it easier for clients to understand. I also use activity diagrams to illustrate activities occurring on different projects. My other go to tools are use case diagrams that show which users interact with a system and what goals they achieve.

第四个问题，你使用的图表和图表的主要类型是什么？为什么它们很重要？这是一个操作性问题，旨在了解您如何开展工作。IT业务分析师使用几种不同的工具，包括图表、关系图和其他报告。你应该能够证明你熟悉这些，并了解如何使用它们与项目和利益相关者沟通。我与客户沟通时使用的主要工具是流程图。我喜欢这些，因为它们提供了一个系统的视觉形象，使客户更容易理解。我还使用活动图来说明不同项目中发生的活动。我的另一个工具是用例图，它显示了哪些用户与系统交互以及他们实现了什么目标。

Question number five, in the role of an IT business analyst, you work with cross-functional teams from every part of the organization. How do you ensure that each stakeholder's needs are being met? This is an operational question that seeks to discover how you do your job in this role. You are required to work with different personalities and positions, knowing how to deal with all types of people at all levels of business will be key to success, working with diverse stakeholders who have different and sometimes conflicting needs can be challenging.

第五个问题，作为一名IT业务分析师，您需要与来自组织各个部门的跨职能团队合作。您如何确保每个利益相关者的需求都得到满足？这是一个操作问题，旨在发现您如何在此角色中完成工作。你需要与不同的个性和职位一起工作，知道如何与各级企业的各种类型的人打交道将是成功的关键，与具有不同且有时相互冲突的需求的不同利益相关者一起工作可能是具有挑战性的。

I believe the best way to accomplish this is to engage the stakeholders early in the process. I spend a great deal of time listening to what they believe they need and discussing how we can achieve this using it resources. Once the project is underway, I frequently communicate with them, ensuring that we're going in the right direction. If a conflict arises, I will dress it to both my management and their management who can arbitrate the issue and get us back on track.

我认为，要做到这一点，最好的办法是让利益相关者尽早参与进来。我花了大量时间倾听他们认为自己需要什么，并讨论我们如何利用IT资源来实现这一目标。一旦项目开始，我经常与他们沟通，确保我们朝着正确的方向前进。如果发生冲突，我会把它交给我的管理层和他们的管理层，他们可以仲裁这个问题，让我们回到正轨。